Privacy Policy GDPR
Last updated: 01.06.2025
At Novazign, we are committed to protecting your privacy and ensuring your personal data is handled in accordance with the General Data Protection Regulation (GDPR).
This policy explains how we collect, use, and safeguard your information when you visit our website https://novazign.com, make a purchase, or interact with our services.
1. Who We Are
Novazign
Website: https://novazign.com
Email: moc.ngizavon@tcatnoc
Data Controller: Novazign
2. Data We Collect
- Name
- Email address
- Shipping and billing addresses
- Phone number (optional)
- Order details and customizations
- Payment details (processed via secure third parties)
- IP address and usage data (via analytics and cookies)
3. Why We Collect Your Data
- To process and deliver your orders
- To provide customer service
- To send order updates and receipts
- To improve our website and services
- To send marketing emails (only with your consent)
4. Legal Grounds for Processing
- Contractual necessity order fulfillment
- Legitimate interests service improvement
- Consent newsletter, cookies
- Legal obligations invoicing
5. Data Retention
We retain your personal data only as long as necessary:
- Orders: up to 6 years for legal/tax compliance
- Marketing: until you unsubscribe
- Cookies: see our Cookie Policy for details
6. Data Sharing
Your data may be shared securely with:
- Production and print partners for custom orders
- Payment processors Revolut Pay, PayPal, bank transfert — we do not store card details
- Shipping services to deliver your products
- Email platforms for transactional and marketing communication
7. Your GDPR Rights
You may request at any time to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent
- Lodge a complaint with a data protection authority
To exercise these rights, email us at: moc.ngizavon@tcatnoc
8. Data Security
We apply appropriate technical and organizational measures such as SSL encryption, secure servers, and access restrictions.
9. International Transfers
If any data is transferred outside the EU, we ensure it is protected through mechanisms like Standard Contractual Clauses (SCCs).
10. Changes to This Policy
We may update this privacy policy occasionally. All updates will be posted on this page.