Shipping Policy
Last updated: 01.06.2025
At Novazign, we strive to deliver your personalized products quickly and reliably. Below are details about our shipping process.
1. Processing Time
Orders are typically processed within 2-4 business days after payment confirmation.
For customizable products, production time can take up to 2 to 3 weeks.
If you need your order sooner, please contact us and we will study your request to see if faster production is possible.
2. Shipping Methods & Delivery Times
- Standard Shipping: 5-10 business days (depending on destination)
- Express Shipping: 2-5 business days (where available)
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and chosen shipping method.
4. Order Tracking
Once your order ships, we will send you a tracking number via email to monitor your package.
5. International Shipping
We ship to most countries worldwide. Please note that customs fees, import duties, or taxes are the responsibility of the recipient.
6. Lost or Delayed Packages
If your package is delayed or lost, please contact us at moc.ngizavon@tcatnoc. We will assist you in locating your order.